OUR CUSTOMERS

We work with a very wide range of people, young and old with a very wide range of abilities and disabilities. We are committed to working closely with customers, their families and other support workers, to make sure that we are serving all sections of our community according to your individual needs and preferences.

 

We also ensure all our Healthcare Assistants have practical skills, qualifications and experiences and we don't do any online training - all our training is delivered in person, by our in-house trainers in social care and by external nursing agencies for our clinical skills training.

​Brian Reidy
 
Customer case study

Brian used to run an advertising and PR agency, so he loved it when we went round to film this testimonial. He has difficulty speaking now, but his enjoyment of the camera was very clear! Brian is very creative and used to paint; his flat is full of his own beautiful paintings which you can see in the video.

 

Brian has Parkinson's disease and some days are better than others. He has a partner and children who visit, but he wants to stay in his own flat and be independent. trevor visits him every day for personal care, help with meal times, cleaning the flat and various other tasks that help Brian stay independent.

 

 

Fola Ademoye
 
Customer Testimonial

We provide a 24 hour live-in care service for Fola's 90 year old mother. Fola contacted several organisations before deciding on us.

 

In this 2 minute video she explains why she chose Three Sisters Care and also describes what it's like to deal with the company.

 

 

Older People and Dementia Care

We serve older people who would like some extra help with daily activities. From 65 to 105, we are here to help you. Our services include home care as well as helping you get out and about. We specialise in conditions that tend to effect older people such Parkinson's disease.

 

We specialise in dementia care. We believe that it is possible to live well with dementia. We also understand that some patients may present challenging behaviour, but that's ok. As well as general dementia care training, our carers also receive training in challenging behaviours in people with dementia and many are very experienced in working with dementia patients who may have challenging behaviours. We want you to be confident that we are able to care for your loved one, regardless of the type and extend of their dementia.

 

Please see the Dementia Friends website for information on living well with dementia: www.dementiafriends.org.uk

Adults with disabilities
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Our care assistants are experienced in working with people with a wide range of physical and learning disabilities. We work according to your individual support plan and will support you to reach your desired outcomes.

 

Learning Disabilities and Autism

 

We can offer care assistants with special training and experience of assisting people with a range of learning disabilities including autism. As well as attending autism training, we recognise that autism is very individualised and we like to work closely with the family to ensure we meet our client's individual needs.

 

End of Life Care

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We specialise in palliative (or end of life) care with most of our referrals coming from the NHS. But we do welcome private referrals. Our staff have End of Life Care training, Death, Dying and Bereavement training and Understanding Funerals training. We work alongside you to ensure that your loved one's last days are comfortable and dignified.

 

We hold Death Cafes, lead by Compassionate Funerals, which combine training with discussions on what makes a good death. These sessions are often oversubscribed because our staff find them extremely vauable and deeply rewarding. We have open discussions about beliefs in different cultures and how to respect different rituals and funeral beliefs in the many different cultures amongst our diverse community across East London.

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